Acceptable Use Policy

Last updated: January 2, 2026

This Acceptable Use Policy ("AUP" or "Policy") governs your use of all services, platforms, websites, and digital properties provided by Flectar ("Company", "we", "us", or "our"). This Policy is designed to protect Flectar, our clients, and the internet community from irresponsible or illegal activities. By using our Services, you agree to comply with this Policy in its entirety.

1. Purpose and Scope

This Acceptable Use Policy applies to all users of Flectar's services, including but not limited to: clients who engage our development, design, marketing, or advertising services; users of websites, applications, or platforms developed or hosted by Flectar; visitors to our website and digital properties; and any third parties who access our services through our clients.

This Policy supplements our Terms of Service and any other agreements you may have with Flectar. In the event of a conflict between this Policy and other agreements, the more restrictive provision shall apply.

We reserve the right to modify this Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Services after any changes constitutes acceptance of the modified Policy.

2. Prohibited Content

You may not use our Services to create, store, transmit, distribute, or make available any content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Promotes or facilitates illegal activities, including but not limited to drug trafficking, money laundering, terrorism, or human trafficking
  • Contains child sexual abuse material (CSAM) or exploits minors in any way
  • Infringes upon the intellectual property rights of others, including copyrights, trademarks, patents, or trade secrets
  • Contains malware, viruses, worms, Trojan horses, ransomware, spyware, or any other malicious code
  • Constitutes phishing, pharming, or other fraudulent schemes designed to deceive users
  • Promotes violence, discrimination, or hatred against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin
  • Contains false, misleading, or deceptive information intended to harm others or manipulate public opinion
  • Violates the privacy rights of others, including unauthorized collection or disclosure of personal information
  • Impersonates any person or entity, or falsely states or misrepresents your affiliation with a person or entity

3. Prohibited Activities

You may not engage in any of the following activities while using our Services:

3.1 Security Violations

  • Attempting to gain unauthorized access to any systems, networks, servers, or accounts
  • Circumventing, disabling, or interfering with security features or access controls
  • Conducting security scans, penetration tests, or vulnerability assessments without prior written authorization
  • Intercepting, monitoring, or modifying network traffic or communications without authorization
  • Exploiting security vulnerabilities in software, systems, or networks

3.2 Network Abuse

  • Launching denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
  • Sending unsolicited bulk emails (spam), chain letters, or pyramid schemes
  • Operating open proxies, open relays, or Tor exit nodes without authorization
  • Engaging in port scanning, network sniffing, or packet capture without authorization
  • Consuming excessive bandwidth or system resources that negatively impact other users

3.3 Fraudulent Activities

  • Engaging in any form of fraud, including payment fraud, identity theft, or financial scams
  • Creating fake accounts, reviews, or testimonials
  • Manipulating search engine rankings through deceptive practices (black hat SEO)
  • Using automated tools (bots, scrapers, crawlers) without authorization
  • Engaging in click fraud or artificially inflating metrics

4. Email and Communication Standards

If you use our Services for email marketing or communication purposes, you must comply with the following standards:

  • Obtain proper consent from recipients before sending marketing communications
  • Include accurate sender information and a valid physical postal address
  • Provide a clear and functional unsubscribe mechanism in every email
  • Honor unsubscribe requests within 10 business days
  • Use accurate subject lines that reflect the content of the email
  • Maintain proper email list hygiene and remove invalid addresses promptly

You must comply with all applicable anti-spam laws, including the CAN-SPAM Act (USA), GDPR (EU), CASL (Canada), and any other relevant regulations in the jurisdictions where your recipients are located.

5. Resource Usage

You agree to use our Services responsibly and not to consume resources in a manner that negatively impacts other users or our infrastructure. This includes:

  • Not exceeding allocated storage, bandwidth, or processing limits without prior arrangement
  • Not running cryptocurrency mining operations on shared resources
  • Not hosting file-sharing or torrent services without authorization
  • Optimizing applications and content to minimize unnecessary resource consumption
  • Promptly addressing any resource usage issues identified by our team

6. Compliance with Laws

You must use our Services in compliance with all applicable local, national, and international laws and regulations. This includes but is not limited to:

  • Data protection and privacy laws (GDPR, CCPA, etc.)
  • Intellectual property laws
  • Export control and sanctions regulations
  • Consumer protection laws
  • Industry-specific regulations (healthcare, finance, etc.)

You are responsible for understanding and complying with the laws applicable to your specific use of our Services. Flectar does not provide legal advice, and you should consult with qualified legal counsel regarding compliance requirements.

7. Monitoring and Enforcement

Flectar reserves the right, but is not obligated, to monitor use of our Services to ensure compliance with this Policy. We may investigate any suspected violation and take appropriate action, which may include:

  • Issuing warnings or requiring corrective action
  • Temporarily suspending access to Services
  • Permanently terminating accounts or services
  • Removing or disabling access to prohibited content
  • Reporting violations to law enforcement authorities
  • Pursuing legal remedies, including claims for damages

We may take these actions without prior notice if we reasonably believe that a violation has occurred or is imminent, or if required by law or to protect our systems, users, or third parties.

8. Reporting Violations

If you become aware of any violation of this Acceptable Use Policy, or if you believe that any content or activity on our Services is illegal or harmful, please report it to us immediately. We take all reports seriously and will investigate promptly.

To report a violation, please contact us at:

Email: abuse@flectar.com

When reporting a violation, please provide as much detail as possible, including:

  • A description of the violation or concern
  • URLs or other identifiers of the content or activity in question
  • Any evidence or documentation supporting your report
  • Your contact information (optional, but helpful for follow-up)

We will review all reports and take appropriate action. However, we cannot guarantee specific outcomes or disclose the results of our investigations due to privacy and legal considerations.

9. Disclaimer and Limitation of Liability

Flectar is not responsible for the actions or content of our users. While we strive to enforce this Policy, we cannot guarantee that all violations will be detected or prevented. Users are solely responsible for their own actions and compliance with this Policy.

To the fullest extent permitted by law, Flectar shall not be liable for any damages arising from violations of this Policy by you or other users, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

10. Contact Information

If you have any questions about this Acceptable Use Policy, please contact us at:

Flectar

Email: legal@flectar.com

For abuse reports: abuse@flectar.com

Phone: (+34) 614 05 79 79

Málaga, Spain

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